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Spec	Gree Sapphire R32 12,000 BTU 230V	Senville Elite 12,000 BTU 230V
Photo
Our score	SCORE7.5 / 10	SCORE7.6 / 10
Our take	Makes about as much heat at 5°F as a Livo 18K and heats to -22°F. The pick within Gree if this is a room's main heat.	13,500 Btu/h at 5°F and 7,500 max at -22°F, the most cold-night heat of any 12K we review. Licensed install required for the 10/10 warranty.
Nominal size	12,000 BTU	12,000 BTU
Voltage	230V	230V
Rated heat at 47°F	12,200 BTU/h	12,000 BTU/h
Heat at 17°F	13,000 BTU/hbest	11,000 BTU/h
Heat at 5°F	12,200 BTU/h	13,500 BTU/hbest
Lowest heating temp	-22°F	-22°F
Max heat at lowest temp	8,500 BTU/hbest	7,500 BTU/h
SEER2	29.5best	29.4
HSPF2 (Region IV)	10	12.7best
Install type	Flare	Flare
Line set in box	n/a	16 ft
Max line run	131 ftbest	82 ft
Warranty covers owner install	No	No
Warranty, parts	5 yr	10 yrbest
Warranty, compressor	7 yr	10 yrbest
ENERGY STAR Cold Climate	n/a	Yes
ENERGY STAR	n/a	Yes
Refrigerant	R-32	R-454B
Watch out for	Amazon Sapphire titles show old SEER figures ("21.5 SEER" on the 24K); confirm the SAPxxHP230V1R32AH/AO model numbers. Gree's submittal prints lower 17°F figures than the certified NEEP ratings; go by NEEP. Gree's warranty applies only to installs by a state certified or licensed HVAC contractor, and claims are contractor-only.	Senville's FAQ says no to owner installs; warranty registration asks for the installing company and invoice. Senville's site lists higher HSPF2 than the AHRI figures on NEEP; we use the certified numbers.
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