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SpecACiQ Essentials 12,000 BTU 230V (R32)Gree Sapphire R32 12,000 BTU 230V
PhotoACiQ Essentials 12,000 BTU 230V (R32)Gree Sapphire R32 12,000 BTU 230V
Our scoreSCORE6.4 / 10SCORE7.5 / 10
Our takeClose to a Pioneer Diamante Pro on paper for less money: 8,800 Btu/h max at 5°F per ACiQ and heat to -4°F. Not DIY; the warranty needs an EPA-certified installer.Makes about as much heat at 5°F as a Livo 18K and heats to -22°F. The pick within Gree if this is a room's main heat.
Nominal size12,000 BTU12,000 BTU
Voltage230V230V
Rated heat at 47°F12,000 BTU/h12,200 BTU/h
Heat at 17°F10,000 BTU/h13,000 BTU/hbest
Heat at 5°Fn/a12,200 BTU/h
Lowest heating temp-4°F-22°Fbest
Max heat at lowest temp7,200 BTU/h8,500 BTU/hbest
SEER22029.5best
HSPF2 (Region IV)1010
Install typeFlareFlare
Line set in box16 ftn/a
Max line run49 ft131 ftbest
Warranty covers owner installNoNo
Warranty, parts4 yr5 yrbest
Warranty, compressor6 yr7 yrbest
ENERGY STAR Cold ClimateNon/a
ENERGY STARNon/a
RefrigerantR-32R-32
Watch out forTwo Essentials 20 SEER2 lines exist: this R32 one (model numbers with -32-) and an R-454B one with different numbers; NEEP lists only the R-454B units. The 5°F and -4°F figures are ACiQ's own maximums from its submittal, not NEEP or AHRI ratings. Warranty is 3 yr parts / 5 yr compressor unregistered; 4 / 6 needs registration within 90 days, and the whole system must be installed and diagnosed by an EPA-certified technician. ACiQ's 12K 230V submittal is titled "9K (230V)"; its model numbers and data are the 12K's. Sold on Amazon by HVACDirect Online.Amazon Sapphire titles show old SEER figures ("21.5 SEER" on the 24K); confirm the SAPxxHP230V1R32AH/AO model numbers. Gree's submittal prints lower 17°F figures than the certified NEEP ratings; go by NEEP. Gree's warranty applies only to installs by a state certified or licensed HVAC contractor, and claims are contractor-only.
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