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SpecMrCool Olympus E Star 4th Gen 12,000 BTUGree Sapphire R32 12,000 BTU 230V
PhotoMrCool Olympus E Star 4th Gen 12,000 BTUGree Sapphire R32 12,000 BTU 230V
Our scoreSCORE7.4 / 10SCORE7.5 / 10
Our takeAbout 96% of its rating at 5°F and heat published to -22°F, among the best cold numbers we cover. Budget a contractor, because it isn't a DIY unit.Makes about as much heat at 5°F as a Livo 18K and heats to -22°F. The pick within Gree if this is a room's main heat.
Nominal size12,000 BTU12,000 BTU
Voltage230V230V
Rated heat at 47°F12,000 BTU/h12,200 BTU/h
Heat at 17°F12,000 BTU/h13,000 BTU/hbest
Heat at 5°F11,500 BTU/h12,200 BTU/hbest
Lowest heating temp-22°F-22°F
Max heat at lowest temp5,900 BTU/h8,500 BTU/hbest
SEER225.429.5best
HSPF2 (Region IV)10.5best10
Install typeFlareFlare
Max line run82 ft131 ftbest
Warranty covers owner installNoNo
Warranty, parts5 yr5 yr
Warranty, compressor7 yr7 yr
ENERGY STAR Cold ClimateYesn/a
ENERGY STARYesn/a
RefrigerantR-454BR-32
Watch out for"E Star" and the O-ES prefix also appear on an older R-410A Olympus (-230B condensers); confirm R-454B and an outdoor model ending -230C-O1. The Olympus listings on Amazon are the legacy R-410A Hyper Heat, not this unit. MrCool's FAQ says an HVAC professional must install it; the warranty's softer "may be necessary" wording doesn't change that.Amazon Sapphire titles show old SEER figures ("21.5 SEER" on the 24K); confirm the SAPxxHP230V1R32AH/AO model numbers. Gree's submittal prints lower 17°F figures than the certified NEEP ratings; go by NEEP. Gree's warranty applies only to installs by a state certified or licensed HVAC contractor, and claims are contractor-only.
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